Claim Information and Policies

Property Damage Claims Information


OAK HARBOR FREIGHT LINES, INC.

Phone: (253) 288-8300

Property Damage Claims Department

Fax: (253) 288-8385

Email: safety@oakh.com

If your property has been damaged, please follow the steps below to begin a claim for damages. Once submitted, a member of our Safety Department will be in contact with you regarding your claim.


  1. The Property Damage Claim Form must be filled out for all claims.
    • All questions must be answered on the attached Claimant's Statement of Damages form; if you do not know the answer to the question or if it's not applicable, please indicate as such.
  2. Two written estimates for the repair of your damages must accompany.
    • Please note: if damages are less than $1,000.00 or if your property is considered a total loss, only one estimate is necessary.
  3. Photographs of the damage are recommended to assist in the review of your claim.

If you have turned your damages over to your insurance company to handle on your behalf, please contact our Safety Department and provide your our claim # (if applicable) with your insurance information.


Nothing on this page is to be construed as an admission of liability or that payment will be made on any claim submitted. Important Notice to All Car Owners and Those Responsible: Regardless of fault, you do have a duty to mitigate, or make less severe, your damages. You are hereby advised of your duty to mitigate the damages on this claim. If your vehicle has been towed, we will not be responsible for unreasonable storage fees. You must confirm where your vehicle is located, if other than your residence, and arrange to terminate those fees as soon as possible. Should unreasonable charges be incurred, they can and may be deducted from your property damage settlement. In the event that an agreement to issue payment for your claim is reached, we will not be responsible for storage charges incurred 7 days after the date of this letter.


Please email or fax the estimates, completed statement of damages and any pictures you have to Safety@oakh.com or 253-288-8385. Indicate your claim # (if applicable) in your subject line and contact Safety if you should need any assistance or have any questions during this process.


Click, here to complete a claim form now


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