Shipping to Canada
To ship freight to Canada, a Bill of Lading or Trans Border Bill & Commercial Invoice is required. Regardless of the format, within these documents you must clearly state:
  • Canadian Customs broker name
  • Value of shipment
  • Complete description of freight
  • Country of origin
  • Currency of sale (U.S. or Canadian funds)

Once you have completed the paperwork send it to our Canadian Desk by fax - (253) 931-5137 or email - To minimize the chances of delay, please send the paperwork to the Canadian Desk by 3:00 PST on the day of pickup, (12:00 if your customs broker is on the east coast).

Call the Auburn terminal
(800) 285-6254
Ask for the Canadian Desk.
Send paperwork to the Auburn terminal
Fax - (253) 288-8358
Attention:  Canadian Desk
Canada Matrix


In the past week, governments in the western United States, in an effort to reduce the spread of the COVID-19 virus, have issued orders closing certain businesses and restricting gatherings and movement of people. All of those orders thus far have recognized that supply chains are critical to public health and safety, and so have allowed freight companies like Oak Harbor to continue operations. In these challenging times, we are committed to providing peace of mind by remaining open and delivering freight to customers who are able to accept deliveries.