Please be aware that with any claim files, a copy of the ORIGINAL VENDOR INVOICE IS REQUIRED for
processing. Any claim received without this document is subject to
denial based on NMFC Item #300110. For claims involving
repair, a copy of the detailed repair invoice, which includes a
breakdown and the cost of parts utilized, is required in addition to
the original vendor invoice. In general, receipt of your claim will
be acknowledged in writing within 15 days. Please allow 30-120 days for
claims processing and resolution. You will be contacted by a claim
representative if additional information is needed. Important: Damaged freight to include
original packaging must be retained until resolution of the claim
for possible salvage and/or inspection purposes! (Unless items are subject to
repair).
Please attach any other files that support your claim, such as a Packing List, Repair Parts Invoice, or Photos. Please note, only JPG, JPEG, GIF, PNG, PDF, MSG, DOC(X), and XLS(X) files are allowed.
MAXIMUM UPLOAD FILE SIZE IS 6MB
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